Ospree Duty Free (MTRPL)
Neeraj Rathore is an accomplished professional in retail operations with over 17 years of experience, including 8 years in travel retail. Currently serving as the Assistant General Manager at Mumbai Travel Retail Private Limited since November 2022, Neeraj oversees retail operations and streamlines processes in a role that involves building high-performing teams to achieve ambitious sales targets. Previously, Neeraj held the position of Senior Retail Manager and Retail Manager at Delhi Duty Free Services from June 2014 to November 2022, where responsibilities included day-to-day operations, brand development, and stock management. Neeraj's career also includes roles as Deputy Manager at 99labels.com and Senior Team Lead at Dish TV, demonstrating a solid background in operations and team leadership. Neeraj holds an MBA from Sikkim Manipal Institute of Technology and a B.Com. from Shaheed Bhagat Singh College.
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Ospree Duty Free (MTRPL)
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Our Company’s flagship store is located at Chhatrapati Shivaji International Airport. Our Company has 17 stores at the Chhatrapati Shivaji International Airport, Mumbai, including four core duty-free stores, one Indian gourmet store and 12 speciality stores with an aggregate retail area of 6,627 square meters, Our stores offer categories such as liquor, tobacco products, toiletries & cosmetics, food & candies, Apparel & Accessories watches and jewellery, Electronics and Technology and other products, including souvenirs. Our stores are designed for international travellers and specifically oriented towards their preferences. The design, space and product portfolio across our retail stores are tailored by location to permit flexible responses to changes in customer profiles and environmental and economic criteria. By designing our retail area in this way, we actively encourage innovation in selling space for the latest store concepts whether in the form of product novelties, emerging brands or digital innovation. Our customers are better connected travellers and we maximise communication and selling opportunities at every touch point pre, during and post travel and on vacation through combination of in-house , airport and brand partner communication channels.