Carla Chung is a seasoned professional in the insurance and disability claims sectors, currently serving as the Manager of Group Life & Disability at OTIP since June 2021. Prior to this role, Carla held management positions at Sun Life and had significant leadership experience at Manion, GroupHEALTH, and GroupSource, where responsibility included overseeing Disability Claims Operations. Carla began their career as an Accident Benefits Adjuster at The Cooperators and has accumulated over 20 years of expertise in various aspects of life and disability insurance. Carla holds a Bachelor of Commerce degree from Ryerson University and possesses multiple professional designations, including ISCEBS Fellow, GBA, CMS, RPA, FCIP, and CRM.