Tom Madsen

Chief Operating Officer at Otis AI

Tom Madsen has a diverse work experience spanning several industries and roles. Tom has held positions such as Chief Operating Officer at Otis AI and Re-vive, where they were responsible for product development, engineering, operations, and business optimization. At Otis AI, they implemented strategies that led to significant revenue growth.

Prior to that, Tom worked as an Independent Consultant, offering advisory services in areas such as IT governance, program leadership, and outsourcing strategy. Tom also supported startups in developing their product strategies, investor pitch decks, and growth plans.

Tom spent a significant portion of their career at Verizon, where they held various leadership roles. As Divisional CIO and Technology Transformation Lead, they implemented cost-saving initiatives and enabled machine learning for inventory optimization. Tom also served as Vice President & CIO, overseeing financial and supply chain systems, call center systems, and settlement systems. In addition, Tom held roles as Vice President Shared Services and Vice President Corporate Systems, managing a diverse portfolio and participating in senior management councils.

Before Verizon, Tom worked at Verizon Wireless, where they established and led the IT organization responsible for creating a digital ecosystem to support mobile content. Tom also gained experience in product management at AT&T and worked as a financial analyst at Alcatel-Lucent.

Overall, Tom Madsen brings a wealth of experience in operations, IT leadership, and strategic advisory to their roles.

Tom Madsen's education history begins with their attendance at St. Peter's Prep, where they obtained their high school education. After that, they attended Rutgers College, where they pursued a Bachelor of Arts degree in Economics. It is not specified when they attended these institutions.

Moving on, Tom went on to further their education at Fairleigh Dickinson University, earning a Master of Arts degree in Economics. However, the dates of their enrollment and completion are not provided.

Continuing their academic journey, Tom attended Stevens Institute of Technology from 1997 to 1999. Here, they pursued a degree in Technology Management, resulting in an EMTM (Executive Master of Technology Management) degree.

Finally, from 2003 to 2005, Tom studied at Rutgers Business School, obtaining an EMBA (Executive Master of Business Administration) degree with a focus on Marketing.

It is important to note that the specific chronology and duration of each educational experience is not fully detailed, but this summarizes the educational history of Tom Madsen based on the provided information.

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Timeline

  • Chief Operating Officer

    November 1, 2019 - present