Todd Hayner is an experienced IT professional currently serving as the IT Environment Change Manager and Business Analyst at Otis Elevator Co. since 2016, where responsibilities include managing change management strategies for North America and overseeing vendor-related changes. Previous roles include Application Operations Manager at Otis, Systems Analyst at Palm Beach County, and System Administrator at Medical Staffing Network, among others. Hayner has a proven track record of process improvement and revenue generation, including the development of an eRecording process that yielded over $34 million in revenue. Educational qualifications include multiple certifications such as MCSA and CCNA obtained from PC Professor, alongside various IT-related certifications from CompTEC Computer Training Center.
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