Lucy Pollard is a seasoned professional in user experience and design, currently operating as the Owner and Creative Director of OTOCH, an artisanal boutique specializing in jewellery and accessories since October 2019. Lucy has extensive expertise in user experience consultancy, having held senior roles at INTRASOFT International and other reputable organizations, such as the University of Bristol, Tesco, and bp, focusing on digital transformation, service design, and research. Academic credentials include a BA Honours in History from The London School of Economics and a Postgraduate Diploma in Periodical Journalism from the University of the Arts London.
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