Aidan O'Donovan is an experienced Operations Manager specializing in customer experience and operational efficiency within the technology and health-focused sectors. Currently at Otonomee since September 2023, Aidan leads contact center operations while fostering team motivation and continuous improvement. Previously, Aidan held senior roles at TELUS International Ireland, managing diverse client accounts in the technology industry, and Voxpro, where responsibilities spanned operations management and technical support. Aidan's early career included roles in product control and customer service, showcasing a long-standing commitment to operational excellence and customer satisfaction. Aidan holds educational qualifications from Munster Technological University and Carrigaline Community School.
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