Con Finucane

Service Delivery Manager at Otonomee

Con Finucane has a diverse work experience spanning several industries and roles.

Starting in 1999, Con worked as an IT Helpdesk Manager at Psion. From there, Con transitioned to Aldridge Security in 2001, where they served as an IT Manager until 2008.

Following their time at Aldridge Security, Con became the EMEA IT Manager for the National Basketball Association from 2008 to 2010. They managed the establishment of the EMEA headquarters in London, oversaw the setup of new servers and telephone systems, and managed the installation of the fiber-linked corporate network and VPN infrastructure for the region.

In 2011, Con took on the role of Lead Visitor Host at BNI Forge Chapter, a position they held until 2013.

From 2013 to 2014, Con served as an IT Manager at Absolute Beauty Ltd. They managed the Microsoft Retail Management System, developed procedures and systems for stock management, implemented an integrated online retail solution, and created a VoIP telephone solution, among other responsibilities.

Con then moved on to Oscon Telecom, where they owned the company and provided services such as ADSL bonding and IP PBX systems. They held this role from 2010 to 2014.

In 2014, Con joined SolarWinds as a Customer Technical Support Engineer before being promoted to Technical Support Manager in 2017. They held these positions until 2020.

Con's most recent role is as a Service Delivery Manager at Otonomee, a remote-first outsourcing company. They started this position in May 2021.

Overall, Con has gained extensive experience in IT management, technical support, and service delivery across various industries.

Con Finucane completed their Bachelor of Science (BSC) degree in Chemistry & Biochemistry from University College Cork. They attended from 1990 to 1995. Prior to that, from 1985 to 1990, they studied at Our Lady of the Rosary Kinsale, but no specific degree or field of study was provided for this period. Additionally, Con Finucane obtained certifications in NTA from SolarWinds in January 2019 and NPM from SolarWinds in March 2018.

Links

Previous companies

SolarWinds logo
BNI logo

Org chart

Timeline

  • Service Delivery Manager

    May, 2021 - present