Dillon Malone is a skilled technical support professional with extensive experience in customer service and recruitment. At Neato Robotics from March 2019 to December 2024, Dillon delivered multilingual support for IoT devices, maintaining a perfect customer satisfaction rate through effective troubleshooting and empathetic communication. Simultaneously, Dillon worked as an International Recruitment Consultant for Acacium Group from November 2022 to April 2024, balancing dual responsibilities. Prior roles include a web developer and solutions consultant at WebWeave Studios and a door-to-door fundraiser for Oxfam Ireland, where Dillon achieved top performance by advocating for humanitarian causes. Currently, Dillon serves as a Customer Technical Support representative at Otonomee, continuing to leverage a strong technical background and a dedication to client engagement. Dillon holds a distinction from Code Institute, earned between 2014 and 2015.
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