Founded in 2020, Otonomee is one of the world’s first purpose built, remote first, outsourcing companies (BPO) who provides partner companies with outsourced sales and customer support solutions. 

They design, build and operate outsourced people and technology solutions for growing businesses. Their solutions help customers protect their brand as they grow their customer base, move into new markets and find efficiencies to support their growth. 

Otonomee leverages the benefits of a remote first model to attract talent from a wider talent pool and are achieving industry leading retention levels for our partners. Their services are available 24/7 in all European languages. They currently support partners operations in Ireland, the US, UK and across Europe.

Information Technology

Outsourcing

Otonomee

This department focuses on assisting customers with inquiries, technical issues, and ensuring overall satisfaction with products and services.

Customer Support

This department focuses on overseeing and coordinating various operational aspects within the organization.

Management Oversight

The Customer Support Team at Otonomee is dedicated to delivering exceptional service to clients and their customers around the clock. They handle inquiries, resolve issues, and provide product information, ensuring a seamless customer experience across various communication channels. By leveraging their expertise in customer engagement, the team plays a vital role in protecting partners' brands while fostering loyalty and satisfaction among end-users.

Customer Support Team

This department oversees and optimizes the organization's operational processes to ensure efficiency and effectiveness.

Operations Management

This department is responsible for ensuring that products meet specified quality standards through testing and analysis.

Quality Assurance

This department focuses on managing employee relations, recruitment, and workforce development.

People (21)

Jobs (0)

Other teams

Management Oversight

Customer Support Team

Operations Management

Quality Assurance

Human Resources