Alicia B. currently serves as Partner Success Manager at Otrium since March 2021, having previously held roles as B2B Brand Partner Support Specialist and Customer Experience Marketing/Brand Partner Support Intern within the same company. Prior experience includes a project at South Pacific Viscose, PT., a Lenzing Group company, focused on digital strategy development for customer experience, and an internship at Fashion ID GmbH & Co. KG, where Alicia worked on production while optimizing customer experience. In 2016, Alicia participated in a project at PVH Corp. aimed at enhancing customer experience for a digital store concept. Alicia holds a Master of Science in Marketing/Marketing Management from United International Business School and a Bachelor of Arts in Mode- und Designmanagement from AMD Akademie Mode & Design, along with studying abroad at Berkeley College.
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