OTRS Group
Benjamin Müller has a diverse work experience spanning several companies and roles. Benjamin began their career as a freelance IT Infrastructure Consultant from 2007 to 2014. During this time, they also worked as a Master-Student and Head of Development at Software AG from 2009 to 2014. In 2015, they joined Software AG as a webMethods Consultant and later became a Solution Engineer. In 2017, they transitioned to ADAMOS, where they held various roles, including Business Development Manager, Lead Architect IoT, and finally Head of Development. In 2020, they joined OTRS Group as the Executive Vice President for OTRS Solution and later became the Chief Technical Officer.
Benjamin Müller earned a Bachelor of Science (B.Sc.) degree in Information Systems (Wirtschaftsinformatik) from Technische Universität Darmstadt. Benjamin attended the university from 2007 to 2011. Benjamin furthered their education at the same institution and obtained a Master of Science (M.Sc.) degree in Information Systems (Wirtschaftsinformatik) from 2011 to 2014.
In addition to their formal education, Benjamin Müller has obtained several certifications. In January 2017, they became a Certified Professional for Software Architecture (iSAQB CPSA-F). Benjamin also holds the Vaadin 7 Certified Developer certification from Vaadin, which they obtained in April 2016. In September 2017, they achieved the Vaadin 8 Certified Developer certification. The institution that granted the Certified Professional for Software Architecture certification is not specified.
This person is not in any offices
OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/