OTRS Group
Bernice Lim is currently working as a Finance & Operations Manager APAC at OTRS Group since September 2020. Prior to this role, Bernice held similar positions at Resilient Spirit Pte Ltd, Contix Asia Pte Ltd, GL Horizon Pte Ltd, and Exotic Pac-Rim Pte Ltd, gaining experience in finance, accounting, and operations management. Bernice's educational background includes a degree in Professional Accounting and Finance from ACCA and ACCA-CAT from Sunway University.
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OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/