OTRS Group
Erik Frank is a professional with extensive experience in human resources and recruitment. Currently serving as Manager of Human Relations at OTRS Group since February 2019, Erik has previously held roles as Senior Recruitment Consultant and Recruitment Consultant at Easy Consult Personaldienstleistungen GmbH from January 2016 to January 2019. Additionally, Erik worked as a Recruiter/HR Manager at KPM Kreatives Personal- und Marketing Management GmbH from August 2014 to December 2015. Erik holds a Bachelor of Science in Business Administration from Hochschule Stralsund, earned between 2006 and 2012.
OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/