OTRS Group
Sandra Grassel has been serving as the Manager of Finance at OTRS AG since February 2017. Prior to this role, Sandra Grassel worked at PwC from 2001 to 2016 as a Koordinatorin Billing. Earlier experience includes a position as Sachbearbeiterin at Amicus Zeitarbeit in 2001 and Sachbearbeiter in Kreditorenbuchhaltung at Südzucker AG from 1993 to 2000. Sandra Grassel's educational background includes a degree as Industriekauffrau obtained at Südzucker AG from 1991 to 1993, followed by a degree as Industriefachwirtin completed at Berufsfortbildungswerk Heidelberg between 1996 and 1998.
OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/