City of Ottawa
Forrester Hinds is an experienced professional with a diverse background in operational and instructional roles. Currently serving as a Bus Operator for the City of Ottawa, Forrester operates various bus types across urban and rural settings, ensuring safety and skillful navigation. Previously, Forrester held positions as an Instructional Designer and Training Specialist at Pentext Technical Communications, where responsibilities included developing e-learning programs and managing client projects for notable organizations such as Costco Canada and the Department of Oceans and Fisheries Canada. Experience at Shopify encompassed roles as a Shop Technical Specialist and Support Advisor, focusing on retail payments and technical support. Additional roles in marketing and digital solutions were held at Minnanic Digital Solutions, Surgenor Automotive Group, and as a Team Lead at Mosaic North America, where Forrester implemented customer engagement campaigns. Educational qualifications include a degree in Online Marketing from the University of Waterloo and a degree in International Business Management from Algonquin College.
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