Jonathan Jean Baptiste

Jonathan Jean Baptiste possesses a diverse background in support services, management, and customer care, highlighted by current roles as a Shelter Support Worker with the City of Ottawa and Owner/Founder of Memories and Milestones Child Care Centre. Experience includes providing professional support in crisis intervention, client needs assessment, maintaining safety as a Security Guard with Commissionaire Ottawa, and coordinating restorative engagement projects at the Sexual Misconduct Response Centre. A solid foundation in customer service was developed through positions at Export Development Canada, TD, and MSI Corp/Bell Canada. Jonathan holds a Bachelor of Business Administration with a focus on criminology and sociology from Laurentian University and has completed training in Crisis Prevention Intervention.