Otter has been built from the ground up to provide the safest, most hassle-free, amenity-rich air travel experience possible. We set out to be the gold standard of operations with technologically advanced aircraft, highly experienced pilots, master technicians, and exceptional customer service. From booking and throughout the entire process, we are committed to delivering an experience that’s not obtainable anywhere else in our industry.

Aviation & Aerospace

Otter Air Services

Otter Air Services' headquarters in Grand Rapids, United States

Josh Birmingham

Scarlett Piper

Lockwood Aircam

Josh Reckley

The Flight Operations team at Otter Air Services is responsible for ensuring the safety, efficiency, and smooth execution of all flight activities. Led by the Chief Pilot and supported by experienced Captains and First Officers, the team coordinates flight schedules, manages crew assignments, and oversees pre-flight preparations. With a focus on exceptional customer service, they work diligently to provide a seamless and enjoyable travel experience, adhering to the highest industry standards.

Flight Operations

The Leadership Team at Otter Air Services is responsible for setting the strategic direction and operational excellence of the company. Comprising key executives such as the CEO, Chief Pilot, and Chief Inspectors, this team ensures the highest safety standards, enhances customer experiences, and oversees the efficient functioning of technologically advanced aircraft operations. Their collective expertise drives innovation and maintains Otter's position as the gold standard in the air travel industry.

Leadership Team

The Maintenance team at Otter Air Services is responsible for ensuring the safety, functionality, and reliability of the fleet's technologically advanced aircraft. Led by the Director of Maintenance, the team of highly skilled technicians and inspectors conducts regular inspections, performs repairs, and implements safety protocols to maintain the highest standards. Their expertise guarantees a seamless flight experience for customers while upholding Otter's commitment to safety and operational excellence.

Otter Air Services

Org chart

Teams

Flight Operations

Leadership Team

Maintenance

Offices

Otter Air Services

Org chart

Teams

Flight Operations

Leadership Team

Maintenance

Offices

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