Joshua Schloss

Joshua Schloss is a seasoned program manager with over a decade of experience at Otter Products, where responsibilities have included managing key cross-functional relationships to ensure product warranty success and acting as a product owner for fraud software that has generated significant cost savings. Previously, Joshua held leadership positions in customer service management, overseeing teams of up to 40 representatives and maintaining an exceptional customer satisfaction Net Promoter Score. Joshua began career development at BYU-Idaho in the Student Records and Registration department, processing transcripts with a strong focus on detail and accuracy. Joshua earned a B.S. in Organizational Communications from Brigham Young University - Idaho.