Lenny Gumm is an accomplished professional with extensive experience in customer success and food and beverage management. Currently serving as an Account Manager in Customer Success at Ottimate since April 2022, Lenny focuses on retention, renewal, and expansion, alongside technical troubleshooting and fostering relationships between the product and customers. Prior roles include Onboarding Manager at Ottimate, Director of Food & Beverage Outlets at Cavallo Point Lodge, and similar positions at Hilton Hotels & Resorts and Four Seasons Hotels and Resorts, where Lenny oversaw multiple outlets and received numerous industry accolades. Lenny's educational background includes a Google Professional Certificate in Data Analytics from Coursera and a BA in Literature from San Diego State University.
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