Customer Service and Support

About

The Customer Service and Support team at OUR Credit Union is dedicated to enhancing member satisfaction by providing responsive assistance and resolution to inquiries related to financial services. Team members, including Universal Branch Specialists and Call Center Specialists, work collaboratively to address account issues, facilitate transactions, and guide members through product offerings, while Collection Specialists ensure responsible management of outstanding debts. Their commitment fosters strong relationships within the community, empowering members to achieve their financial goals.