Asim Munir

Asim Munir has a diverse range of work experience in the field of technical support and service desk management. Asim currently holds the position of Head of Technical Support at Our Future Health UK since April 2023. Previously, they worked at the same company as Service Desk Manager from May 2022 to April 2023.

Prior to that, Asim Munir worked at Friends of the Earth as a Service Desk Manager from December 2018 to May 2022.

Furthermore, they have experience working at ISN Solutions Ltd as an IT Service Delivery Manager from April 2016 to August 2018. Before that, they served as a Client Support Engineer from April 2014 to March 2016.

Earlier in their career, Asim Munir worked at Ageas Insurance Limited as a 2nd Line Support Technician from April 2012 to March 2014, and as a 1st Line Service Desk Analyst from August 2010 to March 2012.

Asim Munir earned a Bachelor's degree in Electrical and Electronics Engineering from the University of Hull. Additionally, they have obtained the Microsoft Certified: Azure Fundamentals certification from Microsoft in February 2021. Asim also holds certifications in ITIL Foundation from ITIL Certified and SDI-SDM (Service Desk Manager) from the Service Desk Institute. The month and year of obtaining the ITIL Foundation and SDI-SDM certifications are not provided.