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Sue Tucker

Complaints And Participant Experience Lead at Our Future Health

Sue Tucker has extensive work experience, primarily in program and project management roles. Their most recent position is as Programme Operations Manager - Live Services at Our Future Health UK since March 2023. Previously, they served as Head of Operations, Vaccine Services at the South Central Ambulance Service NHS Foundation Trust from December 2020 to February 2023. Prior to that, they worked at the North East Ambulance Service where they held roles such as EOC Head of Clinical Governance and Safety from April 2020 to December 2020, and Strategic Head of Emergency Operations Centre from March 2018 to April 2020.

Sue also worked at the States of Guernsey as a Senior Project Manager from November 2016 to March 2018, Senior Programme Manager from January 2016 to October 2016, Programme Manager for Corporate Services from August 2015 to January 2016, and Project Manager from June 2015 to July 2015.

Before that, they were the Managing Director & Lead Consultant at Sue's Business Services Limited from November 2014 to December 2015. Sue also held positions such as Administration Assistant/PSO at Guernsey College of Further Education from March 2015 to May 2015, General Manager at Guernsey Lettings & Property Management from August 2014 to November 2014, and Personal Assistant to Managing Director at Personnel Appointments Ltd from August 2014 to November 2014.

Additionally, Sue has experience working in the healthcare industry, particularly in the field of information technology. Sue served as Head of Implementation and Training NHS Pathways at The Health and Social Care Information Centre from April 2013 to March 2014, and at NHS Connecting for Health from April 2002 to March 2013. In these roles, they successfully managed the development of the NHS Pathways clinical decision support system and led a team of clinical authors.

Overall, Sue Tucker's work experience demonstrates their strong background in program and project management, particularly in healthcare and IT-related roles.

Sue Tucker has a diverse education history. Sue first attended the University of Plymouth from 1994 to 1997, where they obtained a Bachelor of Science (BSc) degree in Health Care (Nursing). Prior to that, from 1983 to 1985, Sue attended Westlands Torquay but didn't pursue a specific degree. Before that, from 1979 to 1983, they attended St Lawrence RC, Salford, without any specified degree or field of study. Presently, they are enrolled at the University of Birmingham from 2019 to 2023, pursuing a Masters degree in Leadership.

In addition to their education, Sue has obtained several certifications. Sue holds a Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace from NCFE CACHE, which they earned in June 2023. Sue also has a certification in Mental Health First Aid from Mental Health First Aid (MHFA) England, although the dates of attainment are not specified.

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