Jocelynne Lavida

Jocelynne Lavida has extensive experience in customer service and writing, having served as a Customer Service Representative at Outbounders.com since January 2013, focusing on both voice and non-voice processes, including lead generation and appointment settings. In addition, Jocelynne has maintained freelance writing roles with Bubblews.com and Triangle Direct Media since 2012, producing content for product promotion and website reviews. Previous experience includes a customer service role at Globalsky Callcenter, a freelance blogging position at IZEA, and invoicing at The Computer Guy. Jocelynne holds a Bachelor of Science degree in Business Administration from Ramon Magsaysay Technological University, completed in 2008.