Rachel Feinberg

Rachel Feinberg is an accomplished professional with extensive experience in operations and customer experience. Currently serving as Chief Operating Officer at Outernet since October 2014, Rachel leads initiatives to enhance universal information access through satellite technology. Prior to this role, Rachel worked at StowAware as Head of Customer Experience, where market demand was researched and feedback was utilized to improve service. Earlier in the career, Rachel held various analytical positions at Leo Burnett Group and HAVI Global Solutions, focusing on advertising performance, marketing optimization, and data-driven strategies. Rachel began the professional journey as a Marketing Analyst at Analytic Innovations and further developed competencies in I/O psychology as an intern at Great Lakes Naval Base Human Performance Center. Rachel holds a Bachelor's degree in Psychology from Lake Forest College, complemented by international education in Vienna and Munich.