Patrik Soneskär

Patrik Soneskär has extensive experience in various roles related to support, technical management, and testing. Patrik is currently the Head of Support at Outpost24, where they lead an international team in building support functions and processes. Prior to this, they served as the Technical Support Manager at Outpost24, managing a team of product experts to assist customers with tool setup and usage. Additionally, they were responsible for Jira administration at Outpost24, maintaining users, projects, workflows, and add-ons within the application. Patrik also held the position of Quality Assurance Manager at Outpost24, where they oversaw test and QA operations.

Before joining Outpost24, Patrik worked at Telenor as a Test Manager and Jira Administrator, planning and reporting on test activities and managing the agile IT development tool. Patrik also served as a Test Configuration Manager, ensuring the proper setup of the test environment for multiple projects.

Earlier in their career, Patrik worked as a Test Consultant at CGI, a Test Engineer at Ericsson, and held roles in interaction design and testing at BTH Innovation. Patrik also served as a QA Manager at Raviteq AB, overseeing testing processes and defect handling for cross-platform multimedia applications.

Patrik's career began at National Starch & Chemicals, where they worked as a Warehouse Manager, administering the warehouse operations and SAP/R3 system.

Overall, Patrik Soneskär has a diverse background in support, technical management, and testing roles, with expertise in areas such as support team leadership, Jira administration, and test planning and execution.

Patrik Soneskär completed their Bachelor of Science (B.Sc.) degree in Computer Science from Blekinge Institute of Technology. Patrik attended the institute from 1999 to 2005.