Amber Hicks

Amber Hicks has a diverse work experience spanning over a decade. Amber is currently working as a Sr. Customer Success Manager at Outreach, a sales execution platform that utilizes automation and artificial intelligence to enhance sales processes. Prior to this, they worked as a part-time realtor at West + Main Homes. Amber also held the position of a Sr. Customer Success Manager at Sprinklr, a digital customer experience management platform. Amber has also worked at Oracle as a Sr. Client Partner, where they focused on client management and partnership. Before that, they were a Client Strategy Manager at Accenture, providing paid social recommendations and analyzing conversion data for clients. Amber began their career as a Marketing Associate at Tilbury and served in various roles at Sears Holdings Corporation, including Social Media Manager and Social Media Content Strategist. Amber's experience also includes working as a Content Strategist at SOCIALDEVIANT and as a Digital Marketing Specialist and Social Media Team Lead at Plum Tree Group.

Amber Hicks has attended Northern Illinois University, although it is not specified when they started or completed their studies there. Amber does not have a specified degree or field of study. In addition to their university education, Amber has obtained several certifications. In May 2022, they acquired an Outreach Admin Specialist certification from Outreach. In May 2020, they obtained a certification in Data-Driven Planning from The Trade Desk Edge Academy. In April 2020, they also obtained a Solution Sales certification from LinkedIn.