Jeff McSweeny

Jeff McSweeny has a diverse work experience in customer success management and business development. Jeff currently works at Outreach as a Senior Customer Success Manager, focusing on commercial clients. Prior to this, they worked as a Customer Success Manager at Smartsheet, where they also served as a Team Lead. Jeff has also worked at MRP | Market Resource Partners - Prelytix, where they held a role in business development. Jeff started their career at McSweeny Insurance Agency, LLC, where they served in roles such as Accountant and Personal Lines Underwriter.

Jeff McSweeny pursued their education in business administration and management. Jeff obtained an Associate's degree in Business Administration and Management from Rowan College at Burlington County, where they studied from 2009 to 2011. Later, they attended the University of Delaware from 2011 to 2014 and received a Bachelor of Science (B.S.) degree in Business Administration and Management, with a focus on General studies.

In addition to their formal education, Jeff McSweeny has also acquired various certifications to enhance their skills and knowledge. Jeff completed courses such as "Customer Experience: Journey Mapping," "Email Marketing: Drip Campaigns," "Strategic Negotiation," and "The Neuroscience of Learning" from LinkedIn. Jeff also obtained the "Smartsheet Solution Certified User" certification from Smartsheet, the "Certified ScrumMaster (CSM)" certification from the Scrum Alliance, and the "Inbound Certified" certification from HubSpot Academy. Furthermore, they hold a "Property & Casualty Producer License" issued by the NJ Department of Banking & Insurance - Real Estate Commission, earned in 2015. These additional certifications highlight their dedication to continuous learning and professional development.