Liam Mercier

Customer Success Engineer

Liam Mercier possesses diverse experience in the tech and sales industries, beginning with an internship at Influence Central in 2017. Following this, Liam worked as a Sales Associate and Keyholder/Social Media Manager at Roark before taking on the role of Sales Development Representative (Enterprise) at Gong. Liam transitioned to become a Senior Learning & Development Specialist at CoachHub, then a Tech Fellow at Flockjay. In 2022, Liam joined Sumo Logic as a Global Operations & Enablement Manager, focusing on rebuilding and scaling the SDR foundation within the company. Currently, Liam serves as a Customer Success Engineer at Outreach, starting in October 2025. Liam holds a Bachelor's degree in Communication from Boston College, earned between 2013 and 2017.

Location

Baltimore, United States

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