Shannon Ring is a seasoned professional with extensive experience in customer success and project management. Currently serving as Customer Success Consultant II at Outreach since February 2020, Shannon leads the High Touch, Digital Customer Success team, managing a portfolio of rapidly growing companies and employing strategic coaching to support organizational success. Previous roles include Project Implementation Manager at PayScale, Inc. and Solutions Consultant at ProService Hawaii, where Shannon focused on HR management solutions. Additionally, Shannon volunteers as a ski patroller with Alpental Services and has experience in operational leadership as Operating Partner at The Kahaluu Collective. Shannon holds a Bachelor’s degree in Business Administration with a focus on Human Resource Management and Lean Operations from Gonzaga University.
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