Julia Wenzel

Julia Wenzel is an experienced professional with a strong background in trust and safety operations, social media management, and customer success. Currently serving as a Trust and Safety Specialist - Operations Lead at Outschool, Julia has customized moderation tools and trained non-specialist moderators to effectively manage user-generated content. Julia also enhances social media presence for Amparo Del Rio, achieving significant increases in site traffic through organic SEO strategies. Previous experience includes roles at Zūm, where Julia handled safety incidents and service issues, and COOP, where Julia focused on digital marketing efforts. Julia holds a Bachelor's degree in Philosophy from San Francisco State University and has pursued additional training through Trailhead by Salesforce.