Michaela S.

Michaela S. is an experienced professional in support operations and customer success, currently serving as Lead Support Operations Specialist - Education & Training at Outside since July 2021. Previously, Michaela held positions at REI, including Retail Sales Manager and Interim Store Manager, and was recognized as an Anderson Award Recipient. Michaela is also a graduate of the Skip Yowell Future Leadership Academy with the Outdoor Industry Association. Other roles include Agricultural Interpreter at St. Charles Park District, Editorial Intern at EarthShare, and Communications Specialist at the Environmental Law & Policy Center. Michaela holds a Bachelor's Degree in Journalism - Public Relations and Environmental Management from Indiana University Bloomington.