Corey Kotlarz

Corey Kotlarz is the Founder and President of Outsource Consultants, an outsource call center referral and advisory firm and Cloud Call Center Search, a contact center technology advisory firm. He has over 25 years of experience in the call center industry with a track record of leading companies and driving rapid growth.

Kotlarz founded Outsource Consultants in 2013 after watching a rapidly expanding landscape create a growing need for objective BPO industry guidance, and for assisting companies with their outsource call center partner selection process. Outsource Consultants has flourished by utilizing its proprietary database of over 500 heavily vetted call centers to help clients – from start-ups to Fortune 500 companies – find a BPO partner that matches their exact requirements for location, service, culture, experience, and cost. In recent years, the company as recognized for its growth by being named to the Inc. 5000 list of America’s fastest-growing companies in 2019 and 2020, and was honored as the 12th fastest-growing organization in the Twin Cities area in 2020.

Prior to founding Outsource Consultants, Kotlarz served as Vice President for an award-winning outsource call center where he was responsible for new business development and marketing initiatives while driving significant growth to help achieve industry awards such as Rising Star, MVP of Quality, and a “Top 50” outsource call center.

For 19 years, he was instrumental in driving the company’s strategic vision while overseeing and managing all aspects of the company’s business development, marketing, and strategic vendor partnerships. He worked with leading clients such as StubHub, American Express, Pizza Hut, Cricket Wireless, Clearwire, United Healthcare and Quest Diagnostics to assist them with their contact center and business process outsourcing strategy.