Outsourced
Mathilda V. is an experienced professional currently serving as the Operations & Process Manager at IKTS Ltd. since March 2024 and as the Head of Strategic Partnerships for Europe at Outsourced since January 2023. With over a decade of success in outsourcing, Mathilda has a track record of delivering high-quality business process outsourcing solutions, specializing in team scaling and staff performance management. Previous roles include DevOps Consultant at Montash, where Mathilda focused on business development in the German market, and Customer Service Executive at Booking.com, handling customer relations and conflict resolution. Academic credentials include a Bachelor's degree in Business Management and Entrepreneurship from the University of Westminster, complemented by a prior degree in Philosophy, Politics & Economics from the University of Düsseldorf.
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