Outworx Contact Centre
Alisha Ramballee is a Recruitment Consultant currently employed at Outworx Contact Centre since September 2024. Previously, Alisha served as a Talent Acquisition Specialist at Huntswood from April 2024 to September 2024 and as a Specialized Internal and External Recruitment Consultant at Outworx Contact Centre from April 2019 to April 2024, focusing on recruitment for specialized positions and managing various recruitment processes. Alisha's career also includes roles such as Customer Service Team Lead and Customer Service Agent, showcasing a strong background in customer service management and operational performance. Alisha holds a Bachelor of Arts degree in Industrial Psychology and Media Studies from the University of KwaZulu-Natal, which was completed between 2011 and 2018.
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Outworx Contact Centre
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One voice – let us be your voice. We are a partner who has the ability to fully immerse ourselves in your identity. A partner who speaks to your brand’s highest potential, ensuring inspired connections and a consistently positive experience. At Outworx, we live and breathe your business - we know that every aspect of every interaction will humanise and give voice to your brand. For us, the bottom line will always comprise a relationship based on trust, integrity and an in-depth understanding of our clients’ needs. By becoming the voice of our clients, we provide a relationship that facilitates the growth and success of our partners. Our formidable accreditations and deep-domain expertise in international regulatory environments have contributed to Outworx evolving into a major player in the South African Global Business Services Sector (GBS). We endeavour to provide a balanced value proposition that delivers exceptional quality and performance, at competitive commercial rates, within a people-centric, compliance-focused environment. Our passion for innovation and service, coupled with extensive investments in technology infrastructure and continuity plans, empowers our clients to outperform and stay ahead of the competition. Our people-centric ethos has built our status as the employer of choice, making a relationship with Outworx one worth investing in. At the heart of our customer service interactions lies the commitment to create meaningful, impactful solutions which exceed our clients’ expectations and drive agility and excellence into their business processes. When it comes to punching above our weight, we have proven our ability in these demanding industries: Financial Services, Insurance, Telecommunication, Media, Inbound Sales, Outbound Sales, Compliance, Pre-legal Collections, Legal Process Outsourcing, Retail, Customer Care, Webchat, Support Visit www.outworx.co.za to learn more.