The Engineering Team at OvationCXM is responsible for designing, developing, and maintaining the CXMEngine platform. This team works on a range of tasks from software architecture and full-stack development to machine learning and field network engineering. They ensure the platform integrates seamlessly with CRM systems, automates customer journeys, and delivers knowledge and communication tools effectively. Additionally, they provide remote and on-site technical support, quality assurance, and system optimization to ensure the platform runs smoothly and scales efficiently to meet customer needs.
View all