Oveana
Nicole Navarro Velesiotis has extensive experience in the field of workforce solutions and outsourcing. Nicole worked as Vice President at Oveana, where they provided BPO solutions and supported companies in conducting business more efficiently. Prior to this, Velesiotis held multiple roles at Integrated Human Capital, including Vice President, Director of Client Relations, and Branch Manager. Integrated Human Capital specializes in delivering comprehensive workforce solutions, and Velesiotis played a key role in tailoring staffing requirements to meet the unique needs of companies. Overall, Velesiotis has a strong background in managing teams and delivering effective staffing solutions.
Nicole Navarro Velesiotis received a Bachelor of Arts degree in Communication, with a focus on Public Relations, from The University of Texas at San Antonio in 2003. In 2015, they pursued Executive Education in Building A High Performing Minority Business at The Tuck School of Business at Dartmouth.
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Oveana
Oveana’s resources help companies conduct business faster, smarter, and more profitably. Oveana, part of the Santana Group of companies, was launched in 2013 in El Paso, Texas to provide Business Process Outsourcing (BPO) Services, Contact Center Services, and Business Process Improvement Consulting Services to its customers. As a certified Minority Business Enterprise, Oveana's bilingual call center workforce offers customer service to both English-speaking and Spanish-speaking customers. Under the direction of Chief Executive Rosa Santana, Oveana has business process delivery centers in the U.S. and Mexico, Lean- and Six Sigma-trained business engineers and consultants, and IT managed services. Santana's leadership has earned Oveana the SMSDC Supplier of the Year Award in 2020. Capabilities: - Digital Mail Room Services - Document Management Services - Document Processing Services - Scanning and Imaging Services - Data Capture Services - Contact Center Services