Overdales Legal Limited
Paul Brown is a highly motivated leader with extensive experience in people management and customer service. Currently serving as Team Leader at Overdales Legal Limited since October 2022, Paul previously held the position of Contact Centre Team Leader for Home Credit at Provident Financial Group from October 2019 to August 2022. Paul has also demonstrated leadership skills as a Contact Centre Team Leader at Satsuma Loans from September 2015 to October 2019, and has a solid foundation in administration and customer advisory roles during tenure at Provident Financial Group from February 2007 to September 2015.
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Overdales Legal Limited
Established in 2010, Overdales Legal Limited is a specialist debt recovery and litigation services provider, authorised by both the SRA and FCA. We provide our services to a variety of corporate clients operating in the financial services, utilities, telecommunications and other sectors across the U.K. Our industry leading contact solutions encompass the traditional methods alongside our state-of-the-art digital communication channels. This allows your customers to choose the best options for them, according to their needs and circumstances, when communicating with us or settling their account. Utilising our unique, sophisticated and proprietary CollectR™ case management and communications software we are able to deliver optimum results with maximum compliance. Litigation - as a fully authorised law firm we can provide a full end-to-end recovery service including issuing proceedings, managing contentious matters with our experienced legal team and enforcing your debts for those customers who choose not to engage. Our dedicated and tireless team bring with them decades of experience from a wide range of sectors and disciplines. You can therefore be sure both you and your customers are in the best hands.