Wilson Laboy has extensive experience in software quality assurance and engineering, currently serving as a Software Quality Assurance Analyst at OverDrive since August 2022, where responsibilities include testing applications and analyzing product specifications. Prior to this role, Wilson worked at Cardinal Health as a Senior Software Engineer, focusing on DevOps application support, and at Salesforce as a Technical Consultant developing custom code with a strong adherence to best practices. Earlier experience includes positions as a Quality Assurance Analyst at Hyland, a Technical Support Analyst at Oracle, and a Geek Squad Advanced Repair Agent, highlighting a solid background in both technical support and customer service within the technology sector.
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