Rachelle Penalo

Lead Patient Access Coordinator at Overlake Hospital Medical Center

Rachelle Penalo has a diverse work experience. Rachelle worked as a Lead Patient Access Coordinator at Overlake Medical Center & Clinics since August 2021 and as a Patient Access Coordinator from November 2017 to August 2021. Previously, they served as an Office Manager at Olson Appliance Heating & Cooling from September 2014 to March 2017. Rachelle also had a role as a Health Teacher (Professional Internship) at Madison Middle School from January 2014 to May 2014, where they created curriculum and improved teaching processes. Before that, they worked as a Receptionist and HR Assistant at Ajilon from 2011 to 2012, fulfilling temporary and contract assignments at various companies. Lastly, Rachelle worked as a Doctor Assistant at Spinal Relief from January 2006 to August 2010, handling patient appointments, insurance, and medical records.

Rachelle Penalo completed their Master of Business Administration (MBA) with a specialization in Healthcare Management from Western Governors University, spanning from 2018 to 2020. Prior to that, they pursued their Bachelor of Science degree in Health Science with an emphasis in Public Health at Brigham Young University - Idaho, which they completed from 2005 to 2014.

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Timeline

  • Lead Patient Access Coordinator

    August, 2021 - present

  • Patient Access Coordinator

    November, 2017