zakria Butt

Zakria Butt is a seasoned professional with extensive experience in customer service, training, and quality assurance within the BPO industry. Their career began at a young age, and they have held significant roles, including Operation Supervisor and Training and Quality Head at Ovex Technologies, where they focused on tech support and customer service training. Zakria has also served as a Senior Relationship Officer at Abu Dhabi Islamic Bank and as a Relationship Manager at Mashreqbank, enhancing banking relations and customer satisfaction. They hold a Bachelor of Business Administration and a Master of Business Administration in Marketing, both from the National College of Business Administration and Economics.