Joel Dominic Nabong's work experience begins with their current role as a Regional Product Support Engineer at Owl Cyber Defense, starting in March 2021. In this position, they serve as the main point of contact for partners and customers in the APAC Region, providing technical support, handling trouble tickets, and installing and commissioning Owl products.
Prior to their current role, Nabong worked as an IT Executive at 888 Tech Exchange Ventures, Inc. from April 2017 to March 2020. Joel Dominic also held the position of Senior System Analyst / IT Technical Support Staff at DEDON from August 2015 to March 2017.
Beginning in August 2014, Nabong worked as a System Integrator at BP Solutions Corporation. In this role, they converted old servers to virtual servers, designed and installed wireless access points, managed windows servers, maintained network infrastructure connectivity, and provided technical support for hardware and software issues. Joel Dominic worked with various clients including Costabella Resort, Cebu Overseas Hardware, Philinsure, Tokiwa, Belmont Hardware, Pacific Land Ventures, Seatrade Canning Corporation, Azia Suites, and Velosi Philippines.
Overall, Nabong has gained experience in technical support, systems analysis, IT management, and network infrastructure management throughout their career.
Joel Dominic Nabong obtained a Bachelor's degree in Computer Engineering from the Cebu Institute of Technology, completing their education from 2007 to 2013. In terms of additional certifications, Joel obtained various certifications from LinkedIn, including Customer Service Foundations, Customer Service: Managing Customer Expectations, Learning Linux Command Line, Unix Essential Training, CISSP Cert Prep (2021): 1 Security and Risk Management, CISSP Cert Prep (2021): 2 Asset Security, Interpersonal Communication, Become a Cybersecurity Professional, Cybersecurity Careers and Certifications, Land Your First Cybersecurity Job, Learning the OWASP Top 10, The Cybersecurity Threat Landscape, and Cybersecurity Foundations. Notably, Joel also obtained certifications from Cisco in Introduction to Networks and Introduction to Cybersecurity.
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