Nathan Watts

Nathan Watts is an experienced professional currently serving as the Senior Manager of Customer Experience, Insights, and Operations at Owlet Baby Care since November 2020. In this role, Nathan has been instrumental in scaling Zendesk CRM to accommodate a global business expansion, enhancing customer journey analysis by implementing product KPI tracking to reduce complaints. Prior to Owlet, Nathan held various positions at Domo, Inc., including Senior Analyst in Business Operations & Analytics, where collaboration with senior leadership provided crucial business insights. Nathan’s career began at Fidelity Investments, working in several roles that focused on investment guidance and customer relationship management. Nathan holds a Bachelor of Science degree in Business Administration and Management, Finance from Brigham Young University.