Sierra Valenzuela-Phillips

Sierra Valenzuela-Phillips is a seasoned professional with extensive experience in technical account management and client relations. Currently serving as the Manager of Technical Account Management at Own Company since April 2021, Sierra leads the West-Central Technical Account Management team, specializing in enterprise-level CRM solutions. Previously, Sierra held similar managerial roles at OwnBackup, where responsibilities included advising enterprise clients, enhancing data security, conducting training, and driving product enhancements. Prior experience includes positions at Baker Electric, where Sierra restructured data models and developed Salesforce training materials, and educational roles at Maple Academy, featuring oversight of instructional teams and curriculum development. Sierra holds a degree in Spanish from Baylor University and is a certified TESOL instructor, with ongoing professional development through Salesforce's Trailhead.