Sophia Davidov

Operations Enablement Manager at Ownr

Sophia Davidov has a diverse work experience spanning different roles and industries. Sophia currently works as a Customer Success Operations Specialist at Ownr, an RBCx company that helps Canadian entrepreneurs start and manage their businesses. Prior to this role, Sophia worked at MindCart AI, where they held multiple positions. Sophia was the Director of Customer Success, responsible for providing consumer insights to B2C marketers. Sophia also served as a Research Analyst, conducting market research and analyzing consumer behavior. Sophia started their career at MindCart as a Research Intern, where they used behavioral research and AI insights to reveal consumer segments and messages for large companies. Before their time at MindCart, Sophia worked at Ryerson University as a Communications & Web Associate. Overall, Sophia's experience showcases their expertise in customer success, market research, and communication.

Sophia Davidov completed their Bachelor of Applied Science (BASc) degree in Nutrition and Food from Ryerson University, spanning from 2017 to 2021. In addition to their degree, they obtained various certifications including the "Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS 2: CORE)" from the Government in October 2020, "Introduction to Neuroeconomics: How the Brain Makes Decisions" from Coursera Course Certificates in May 2020, "Smart Serve Responsible Alcohol Beverage Sales & Service Training Program" from Smart Serve Ontario in May 2016, and "ADVANCED.fst® Management Level Food Safety Training" from TrainCan, Inc. in November 2018. Sophia also has a certification in "Gentle Persuasive Approaches (GPA®) in Dementia Care: Supporting Persons with Responsive Behaviours" from Advanced Gerontological Education (AGE) Inc., although the month and year of obtaining this certification are not specified.

Links

Timeline

  • Operations Enablement Manager

    July 1, 2024 - present

  • Customer Success Operations Specialist

    June, 2022