Rick Erdlen is a highly experienced Salesforce Analyst and Trainer with a career that spans over a decade in training and consulting roles across various organizations. Currently serving as a Salesforce Analyst at Oxford Global Resources since September 2022, Rick has also been a Salesforce Trainer/Consultant at Apogee Solutions Inc. since January 2018, focusing on content development and training for end-users and trainers. As a Managing Partner at Stellar Support Services LLC and a Salesforce Trainer at JPW Consulting, expertise in delivering comprehensive training on Salesforce.com is evident. Additional experience includes training roles at inVentiv Health Consulting and The Training Associates, where diverse training projects were conducted for major corporations. Rick also has a background in operations management and regional direction in the healthcare sector, along with academic qualifications that include a BSBA in Business Administration from Emmanuel College.