Lory-Ann Granada

Virtual Assistant - Customer Support / Social Media Manager & Paid Media Buyer at Oxigenesis

Lory-Ann Granada has held several positions in the past decade. In 2011, they began working as a Crew Member for McDonald's Corporation. In 2012, they moved to Sterling Global Call Center Inc as a Sales Representative on the Sun Cellular Account. In 2013, they began working as a Medical Bill Specialist for Revupo!nt, a pioneer of Medical Bill Review vertical under KPO in the Philippines. Lory-Ann also held a Web Administrator position at Zorpia, a profitable and fast growing social network to meet new people with 32 million users. Later that year, they became a Customer Support & Marketing Associate for OurCam, a mobile app that lets users share their camera and chat with friends. In 2015, they worked as a Social Media Manager for BE Media Global, LLC, managing and building profitable web properties and marketplaces. Lory-Ann also worked as a Community Manager for Twoo. Finally, in 2016, they began working as a Virtual Assistant - Customer Support / Social Media Manager & Paid Media Buyer for Exercises For Injuries. Her primary responsibilities included managing a team of customer service staff, facilitating training for Customer Associates, helping to develop and implement a customer service policy, investigating and solving customers' problems, issuing refunds or compensation to customers, interacting with customers on a daily basis, and facilitating Social Media Interaction with the customer.

Lory-Ann Granada obtained their Associate in Computer Technology degree in Information Technology from ICCT Phillipines Jobs in 2012. Lory-Ann also obtained a certification in The Fundamentals of Digital Marketing from Google in May 2020.

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