Emilie W.

Emilie W. is a seasoned professional with extensive experience in customer success and project management across various industries. Currently serving as a CX Content & Communication Specialist at Oyster® since August 2021, Emilie has previously held the roles of Customer Success Manager and Senior Customer Success Manager (EMEA). Emilie is also pursuing continuous learning in Business Process Analysis and Data Analytics. Prior to Oyster®, Emilie gained valuable experience at Spotzer as a Partner Account Manager and Client Manager in e-commerce, and worked at Deloitte Consulting as a Project Management Officer, providing operational support to the EUIPO. Additional roles include Assistant Key Account Manager at Meridian Global Services and Key Account Sales Manager at GIE GROUPE SOLENDI. Emilie holds BTEC qualifications in Business Administration and Finances from Montpellier and Paris, respectively, and has achieved Green Belt Six Sigma Certification.