Gareth Elsby

Gareth Elsby is a seasoned operations and customer support professional with extensive experience in optimizing service functions across various organizations. Currently serving as Senior Manager for Global Operations Knowledge and Tools at Oyster® since June 2023, Gareth previously held the position of Customer Operations Manager at Hopin, where notable accomplishments included enhancing Zendesk integration and being recognized as a Hopin Hero. Gareth's background also features significant roles in service support at Changing Health, team leadership at Geometric Results, and various positions at GRI UK, Advanced, and Atos, demonstrating a strong capability in improving operational workflows and customer experience in technology and service environments.