Dale Bowes

Dale Bowes is a Senior Consultant at PA Consulting, specializing in innovation and transformation strategies since January 2022. Prior to this role, Dale served as the Governance & Reporting Lead at First Central, overseeing regulatory compliance for over 100 committee and board meetings. At The Co-operative Bank plc, Dale held various positions, including Governance & Change Manager in the CEO Office, where responsibilities included agenda management and business progress briefings, as well as Project Consultant focused on GDPR compliance. Dale also worked as a Root Cause Analyst and Customer Experience Analyst, leveraging data analysis to enhance customer journeys and inform strategic decisions. Earlier experience includes managing a customer service contact center team. Education includes a Bachelor's degree in Economics from The Open University and a Foundation degree in Marketing from CIM.