Simon Brown

Simon Brown is an accomplished Principal Consultant at PA Consulting since January 2022, specializing in innovation and transformation within technology-driven environments. Prior to this role, Simon accumulated extensive experience at The AA from 2006 to January 2022, holding several leadership positions including Head of Voice Technologies and Head of Enterprise Infrastructure, overseeing large teams and significant IT operations. Earlier career milestones include managing contact centers at RAC and NatWest, where Simon implemented advanced resource planning and operational strategies. Simon's career began in retail sales and has progressed through various roles, demonstrating a strong commitment to excellence in service delivery and operational efficiency.